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Frequently Asked Questions

Frequently Asked Questions

 

We realize that choosing an assisted living community can be challenging, so we have listed our most frequently asked questions for you. 

If there is something that is not answered here, please contact us so we can answer any questions you may have.

To view the answers to the questions, please click on the question.

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What services do you provide?

We provide a number of services and amenities, including:

bullet Three delicious, healthy meals daily     
bullet Assistance with bathing, dressing  and toileting activities 
bullet Periodic transfer assistance    
bullet Beauty/Barber Shop
bullet Medication Administration  
bullet Assistance getting to and from local businesses  
bullet Dinning           
bullet Chaplain Services 
bullet Weekly housekeeping services                       
bullet Weekly linen services             
bullet Scheduled transportation
bullet All utilities (except telephone and cable)   
bullet Apartment maintenance and repair               
bullet 24 hour staffing
bullet Scheduled life enrichment
bullet Activities
bullet Respite Care
bullet Memory Care

For more about our services offered, please click here.

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What kind of food do you provide and is it nutritious?

We provide restaurant style dining with  Home Cooked meals such as broiled chicken breast with green beans, cream potatoes and yummy rolls.

For more information about our dietary program, or to see a sample menu, please click here.

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What activities for the residents do you offer?

Our activities program is based off the needs and requests of our Residents. Such as exercise, shopping trips, and crafts.

The activities calendar for The Gardens at Hawkins can be found here, or for The Gardens at Livingston is located here.

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May I have a pet?

No, we do not allow our residents to have pets.

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How much do your services cost?

The Gardens does not charge level of care. We have one flat fee, starting at $3100.00.

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Who pays for the care?

The Gardens at Livingston at this time is a Private Pay facility with a CBA contract pending.

There is also a VA program if you qualify.

The Gardens at Hawkins has some Private Pay options along with CBA contract. 

We are very helpful and understanding, so if you have questions about payment options, please contact us!

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Does your facility take Medicare or Medicaid?

Yes, we do.  Please contact us for details on these programs.

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May Mom or Dad have company?

We welcome visitors! 

Overall, this is your Parents' home, and they may have company at any time during the day, with or without notice.

If you are visiting overnight, we do ask that you feel out a visitor sheet.

We also have a guest quarters available which you can reserve in advance at The Gardens at Livingston.

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May Mom or Dad drive?

Yes!  Your parents may drive along as their doctor says it is O.K. and they have a valid license.

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Are there additional costs above the monthly amount?

No!  There are no costs above what your contact says.

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How do we contact The Gardens?

You can contact Osma Carroll, Jr., our Managing Partner, directly at:

Email: o_carroll@thegardensalc.com
Office Phone: 903-769-9105
Cell Phone:  903-638-3880

Or you can send us an email here.

Follow us on Facebook!

 

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Where are you located?

Our Hawkins Location is at:

648 N. Beaulah, Hawkins, Tx 75765  (map)

Map of Hawkins Location    or   Download Map as a PDF

Our Livingston Location is at:

501 Garden Ridge, Livingston, Tx 77351

Map of Livingston Location    or   Download Map as a PDF

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Make the Gardens Your Home